The Welcome Pack includes your Vectone Mobile SIM card and the information to help you get started. It includes also 3 unique codes for topping up via superCASH payments. Your Welcome Pack may or may not have pre-loaded credit, depending on your order.
Welcome Pack tariffs are the rates which are charged on your pre-loaded SIM until your first top-up is credited to your Vectone Mobile SIM. Once your top-up is credited, the Standard Rates will apply on the entire remaining credit. To view the Welcome Pack tariff rates, Click Here
Your Welcome Pack pre-loaded credit varies, depending on the pre-loaded credit you ordered. The pre-loaded credit amount will be mentioned on your Welcome Pack.
If your Welcome Pack does not specify a credit amount, then it's most likely that it does not contain any pre-loaded credit.
To check the pre-loaded credit, put the new Vectone Mobile SIM into your mobile and dial *102#, followed by the dial button.
You will be on our Welcome Pack tariff until you make your first top-up. If your Welcome Pack has no pre-loaded credit, don't worry. From the moment you top up, your tariff will automatically switch to our standard rates. However, if you have purchased a Welcome Pack with pre-loaded credit, we recommend you top up your SIM card right away to switch to the standard rates.